Frequently Asked Questions

 

General

 

How can I contact d19games?

Email d19games@proton.me with questions, comments, feedback, or support requests.

 

Where can I find help for a specific game?

Each game has its own page. Shared support information is available on the Support page.

 

Word Interlock

 

How do hints work?

A hint places one tile correctly and costs 5 coins.

 

How are coins earned?

Solving a puzzle awards 5 coins, plus 5 additional coins when no hint was used.

 

Where is game progress stored?

Progress is stored on your device and may synchronize between your devices through Apple iCloud.

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Who processes purchases?

All in-app purchases are processed by Apple.

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